Privacy Policy for Venue Smart
- Introduction
Welcome to Venue Smart. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment services. This policy is compliant with Australian and New Zealand privacy regulations.
- Information Collection
Types of Information Collected
- Personal Information: This includes your name, email address, phone number, and other identifiers.
- Financial Information: Details about your bank account, credit card information, and transaction details.
- Transaction Information: Data about the transactions you carry out using our services, including amounts, dates, and recipients.
Methods of Collection
- Direct Collection: Information you provide directly to us when you sign up, make a payment, or contact customer support.
- Automated Collection: Information collected automatically through the use of cookies and similar technologies when you interact with our website and services.
- Use of Information
Purposes of Information Use
- To provide and manage your account
- To process transactions
- To improve our services
- To comply with legal obligations
Legal Basis for Processing
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Disclosure of Information
Third-Party Service Providers
We may share your information with third-party service providers to perform services on our behalf, such as payment processing and data analysis.
Legal Requirements
We may disclose your information if required by law or in response to legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
- Data Security
Security Measures
We implement various security measures to protect your information, including encryption and access controls.
Data Breach Procedures
In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
- Data Retention
Retention Period
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Criteria for Retention
We consider the type of information, its purpose, and applicable legal requirements when determining retention periods.
- Your Rights
Access and Correction
You have the right to access and correct your personal information held by us.
Data Portability
You can request a copy of your information in a structured, commonly used, and machine-readable format.
Right to Erasure
You can request the deletion of your information under certain circumstances.
Right to Restrict Processing
You can request that we restrict the processing of your information under certain conditions.
Right to Object
You have the right to object to the processing of your information based on legitimate interests or direct marketing purposes.
- International Data Transfers
Transfer Mechanisms
When transferring personal information outside of Australia and New Zealand, we ensure appropriate safeguards are in place to protect your data.
Safeguards
These may include standard contractual clauses approved by relevant authorities and other lawful mechanisms.
- Cookies and Tracking Technologies
Types of Cookies Used
We use session cookies, persistent cookies, and third-party cookies to enhance your experience on our website.
Purposes of Cookies
Cookies help us to remember your preferences, analyze site traffic, and improve our services.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
- Changes to This Privacy Policy
Notification of Changes
We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.
Effective Date
This Privacy Policy is effective as of [Insert Effective Date].
- Contact Information
How to Contact Venue Smart
If you have any questions or concerns about this Privacy Policy, please contact us at:
Venue Smart
10/240 Varsity Parade, Varsity Lakes, QLD, 4227
1300 483 683
Data Protection Officer
For specific inquiries related to data protection, you may contact our Data Protection Officer at info@venuesmart.co.