Why Venue Smart?
Venue Smart has partnered with one of the largest hardware manufacturers and processors that operate in the EFTPOS space. We contribute to a network of over six million businesses worldwide that depend on this solution for their electronic payment needs. The strength of our partners allows us to provide our clients with cutting edge EFTPOS technology tailored to meet the needs of their business whilst benefitting from economies of scale that dwarf most other acquirers.
- No lock-in Contracts
- 24/7 Technical Support
- RBA and ATO Compliant
- integrate with more than 540+ POS Systems
- Merchant rates starting from 0.69%*
- Accepts all types of payment devices
- Receipt rolls provided at no cost (including postage and handling)
Merchants are provided with a transaction portal that allows them to view the status of any transaction processed through their terminals to within a five-minute delay. Venue Smart believe that business oversight is critical to business success and so this portal is provided to our customers at no extra charge. Access to this Portal is especially critical to business owners and regional managers with multiple retail locations. Merchants simply tick a box in the application process and we do the rest.
Venue Smart’s EFTPOS terminals are manufactured by a French based public listed company. INGENICO is a major worldwide hardware provider in the payment space providing a complete hardware and software solution. INGENICO supplement Venue Smart’s on-ground technical support team and handle all integration and hardware issues.
Venue Smart provide a true 24/7 support service to all merchants 365 days a year. Your business does not need to suffer by waiting until “normal business hours” like with some acquirers. Simply contact our support team at any time by email or phone. Rest assured Venue Smart’s local support teams can provide additional support to ensure that your issues are resolved promptly.
Venue Smart EFTPOS can be integrated with more than 540 POS systems. For an up-to-date list of our integration options please visit: https://linkly.com.au/accredited-companies Note that not all POS brands are listed here as POS providers typically white-label their product out to some sub deployers. If you do not see your POS provider listed here please contact us on email@example.com for further clarification.
There are three main pricing structures available to merchants when considering who to select as an EFTPOS provider. These pricing structures are BLENDED, INTERCHANGE+ & INTERCHANGE++. It is important to understand the benefits of each pricing structure when making a decision.
INTERCHARGE++ Pricing structure outlines four components to the overall merchant statement.
- INTERCHARGE (ie bank communication costs)
- SCHEME FEES (ie VISA and Mastercard costs)
- MERCHANT SERVICES FEES (acquirer margin)
- TERMINAL RENTAL
INTERCHANGE and SCHEME FEES cannot be changed, negotiated, or manipulated in anyway. These fees are dependent on the type of card being used and in which country the card is being used. These rates are published on the internet and available for everyone to see. The MERCHANT SERVICES FEES is where an acquirer such as Venue Smart indicate what rate we charge to allows us to service the merchant.
Benefit: The benefit of this pricing model is that the merchant receives as competitive an offer as possible. Effectively the merchant receives a very transparent pricing model where two quarters of the merchant facility is guaranteed to be passed on at cost. The size of the merchant account then affects the terminal rental and merchant facility fees.
INTERCHANGE+ pricing structure outlines three components to the overall merchant statement.
- INTERCHANGE (ie bank communication costs)
- MERCHANT SERVICES FEES (acquirer margin & SCHEME FEES
- TERMINAL RENTAL
This pricing structure is a little less transparent and can often result in a less competitive offer. SCHEME FEES can be especially complicated to calculate and are different for every transaction value. This pricing structure requires the acquirer to build in an additional buffer in their fees to allow for the SCHEME FEE fluctuations.
Benefit: There really is not much of a benefit to this pricing structure. It is effectively a pricing structure between the other two main models. The only time Venue Smart would present pricing in this structure would be to demonstrate to the merchant an "apples with apples" comparison.
BLENDED is a flat rate charged on all transactions despite what type of card being used. A BLENDED rate must be carefully considered and consider all INTERCHANGE, SCHEME and MERCHANT SERVICES FEES. Therefore, rates are always higher than an INTERCHANGE+ and INTERCHANGE++ pricing structures.
Benefit:BLENDED is the only pricing structure whereby a merchant can truly, legally, and comfortably pass on surcharge. With a BLENDED rate a merchant can decide at any time what proportion of the rate they want to pass on to the end consumer. Depending on the merchant's trade it may often be possible for Venue Smart to absorb terminal rental charges.