Our POS system is specifically designed to meet the unique demands of cafes, restaurants, and other dining establishments, helping you streamline operations and deliver exceptional service.
If you’ve been stuck with a rigid, one-size-fits-all POS system from a well-known brand, you’re not alone. What may have initially seemed like a cost-effective solution often turns out to be more expensive over time, with hidden costs and inflexible features that don’t fully meet your needs.
Additionally, you’ve likely experienced the frustration of poor customer service that is difficult to access when you need it most, leaving you stranded during critical moments.
At Venue Smart, we understand that hospitality businesses require more than just a generic solution. We provide localised, Australia-wide boots-on-the-ground support with tailored pricing designed specifically for your business. With a comprehensive suite of payment products that work together seamlessly, we ensure your business runs smoothly, allowing you to focus on delivering exceptional service to your customers.
Our POS system, powered by Paimnt, offers a highly customisable interface that allows you to tailor every aspect to your specific operational needs. Whether you’re currently using traditional Windows POS terminals, Android POS devices, or iOS devices, our system is designed for seamless integration. Our local representatives provide comprehensive support, including installation, setup, and team training, ensuring that your business can fully leverage the system’s capabilities from day one.
While our software is compatible with your existing hardware, we recommend the Paimnt Starter Bundle for the best experience. This bundle includes an Android POS terminal, a secure cash drawer, and an Ethernet thermal receipt printer, providing a cohesive and fully integrated solution that enhances the efficiency and reliability of your operations.
But our system is more than just a POS terminal—it’s a complete business tool that integrates order management, payment processing, and customer interaction into one streamlined platform.
At Venue Smart, we understand that a seamless, integrated system is key to running a successful hospitality business. That’s why we offer not just compatibility with your existing hardware and software but also a range of our own key integrations that enhance your POS system to meet all your business needs.
Paimnt HQ is the powerful cloud-based backbone of your POS system, offering real-time access to your business data from anywhere, at any time. With Paimnt HQ, you can manage your entire operation from a single platform, whether you’re on-site or remote. It allows you to monitor sales and access advanced reporting and analytics, providing the insights you need to make informed decisions that drive growth and efficiency.
Paimnt Bump is a dynamic kitchen display system that revolutionises how orders are managed in your kitchen. By replacing traditional paper tickets with digital displays, Paimnt Bump ensures that your kitchen staff have a clear, organised view of orders as they come in. This system helps reduce preparation times, minimises errors, and improves communication between your front-of-house and back-of-house teams, leading to a smoother, more efficient operation.
Paimnt Pay is our integrated payment hardware solution that offers a seamless and secure payment process for your customers. Designed to work perfectly with your POS system, our payment terminals support multiple payment methods, including EFTPOS, contactless payments, and mobile wallets. This integration ensures that every transaction is quick, reliable, and easy, enhancing the customer experience and allowing you to serve more guests efficiently.
At Venue Smart, we elevate your payment processing with state-of-the-art EFTPOS technology, designed to provide secure and rapid transactions that seamlessly integrate with your existing systems.
Our EFTPOS integration is designed to be versatile, compatible with a wide range of up-to-date POS and devices, and flexible enough to meet the specific needs of your business. Whether you leverage your existing hardware or choose our Paimnt Starter Bundle, we’re committed to providing you with the necessary resources for a seamless and successful business journey. Some key benefits of integrating our hardware include:
Enhance the customer experience with QR table ordering, allowing customers to browse the menu, order, and pay directly from their smartphones. This integration reduces wait times and allows staff to focus on delivering excellent service.
Our team provides a full setup and training service to ensure your staff are confident in using the system from day one. We tailor the training to your specific operations, helping your team deliver smooth and efficient service.
Process payments quickly and securely with our integrated payment solutions. Whether your customers prefer to pay with cards, mobile wallets, or contactless methods, our system ensures every transaction is fast and reliable.
Build and maintain a comprehensive customer database to track orders, preferences, and loyalty. This feature allows you to personalise customer interactions and create targeted marketing campaigns.
Ensure uninterrupted service with our system’s ability to operate both online and offline. Even during network outages, your transactions and orders continue smoothly, syncing automatically once connectivity is restored.
Ensure your customers’ payment information is protected with our secure, PCI-compliant payment processing. Our system supports multiple payment methods, ensuring a smooth checkout experience.
Offer your guests a variety of payment options, including split bills, part payments, and tip management. Our system simplifies complex transactions, making it easy for your staff to accommodate customer requests.
Streamline communication between your front-of-house and kitchen staff with our integrated system. Orders are sent directly to the kitchen display, reducing errors and improving order accuracy.
Easily manage your restaurant’s menu with our highly configurable system. Adjust items, modifiers, and pricing on the fly, and seamlessly handle a la carte, set menus, and daily specials.
As your restaurant grows, our POS system scales with you. Easily add new locations, integrate with other business systems, and maintain a consistent experience across all your venues.
Our system is designed to grow with your business, supporting multiple locations with ease. Whether you’re managing a small chain or a large franchise, our centralised platform ensures consistency and efficiency across all venues.
Easily integrate with existing systems and third-party applications. Our platform supports a wide range of integrations, from accounting and CRM to online ordering and inventory management, giving you a unified view of your entire operation.
Access real-time data and insights across all your venues. Our system provides detailed reporting on sales, inventory, and customer behaviour, allowing you to make informed decisions and optimise performance.
Benefit from around-the-clock support tailored to multi-site operations. Our dedicated team is available to assist with any issues, ensuring your venues run smoothly at all times.
Seamlessly manage orders from multiple channels, including in-store, online, and mobile. Our system integrates all order sources into one platform, ensuring efficient processing and fulfilment across all sites.
10/240 Varsity Parade, Varsity Lakes QLD 4227, Australia
Level 35/477 Collins St, Melbourne Victoria 3000, Australia
